Planning a trip, managing a listing, or sorting out a booking, our team is ready to help.
Before you contact us
You may find the answer faster in our help center.
Popular topics:
- Booking and cancellation policies
- Host onboarding
- Payouts and commissions
- Managing your account
- Listing requirements
Contact our team
The easiest way to reach us is by email.
Support contact: [email protected]
We aim to respond to most enquiries within 48 hours.
For booking-related enquiries, please include:
- Booking reference number
- Guest name
- Property, activity, or rental name
- A brief description of the issue
This helps us assist you faster.
For Hosts
Need help setting up your listing, managing bookings, or understanding payouts?
Our host support team can guide you through the process and help you get the most from Koobo.
Contact: [email protected]
For Koobo Creator Club inquiries
Interested in partnering with Koobo and earning commission through the Koobo Creator Club?
Contact: [email protected]